這段話是在微軟網(wǎng)站看到的，建議大家好好看一下； Suggestion 1: Reset and restart the router.
建議1: 重置路由器 Suggestion 2: Search and update the firmware for your router, if the firmware update is available on the manufacturer’s website.
建議2: 查找并且更新路由器固件,如果固件更新在生產(chǎn)商網(wǎng)絡上可用的話 Suggestion 3: Reset TCP/IP and DNS
建議3: 重置TCP/IP 和 DNS ===================== 1. Click the “Start” button, click "All programs", and click "Accessories". 2. Right-click "Command Prompt", and click "Run as administrator". If you are prompted for an administrator password or confirmation, type the password or provide confirmation. 3. Please enter the following commands, and press enter after each NETSH INT IP RESET IPCONFIG /FLUSHDNS 4. Restart the computer to check the issue. 1. 點"開始"按鈕,點"所有程序",點"附件". 2. 右鍵點擊"命令提示符",點"以管理員身份運行". 如果需要輸入管理員密碼. 3. 然后輸入以下兩條命令 NETSH INT IP RESET IPCONFIG /FLUSHDNS 4. 重啟計算機后檢查問題是否還存在. Suggestion 4: Assign a static gateway
建議4: 分配靜態(tài)網(wǎng)關 ===================== 1. Click "Start", input "NCPA.CPL" (without quotation marks) to Search box and press Enter. 2. Right-click the network connection (Local Area Connection) and click "Properties". 3. Click to highlight "Internet Protocol Version 4 (TCP/IPv4)" and click "Properties". 4. Point "Use the following IP address". According to your router’s settings, fill in the “IP address”, “Subnet mask” and “Default gateway”. 5. Click “OK” 1. 點"開始",在查找欄里輸入"NCPA.CPL"(沒有雙引號)后回車. 2. 右鍵點本地鏈接,再點屬性. 3. 選中"Internet Protocol Version 4(TCP/IPv4)",點"屬性". 4. 選"使用下面的IP地址",然后根據(jù)你當前網(wǎng)絡的路由器配置,填寫"IP地址","子網(wǎng)掩碼"和"默認網(wǎng)關". 5. 點"確定". What’s the result? 查看問題是否解決 If the issue persists, please upload your System Information to SkyDrive and provide us the link for analyzing. 如果問題仍然存在,請上傳你的系統(tǒng)信息到 SkyDrive并向我們提供用來分析的鏈接. How to collect the System Information
如何收集系統(tǒng)信息 ========================== 1. Press “Start”, type in “msinfo32” (without quotation marks) in the Search bar and then press Enter. 2. Choose Save from the File menu and save it as an NFO file. 3. Find the file, right-click on this file, click "Send To", and click "Compressed (zipped) Folder". 4. Send the compressed file to us via SkyDrive.
